Design thinking and its pitfalls

Helen Walters scratches an itch I’ve long felt about design thinking:

A codified repeatable reusable practice contradicts the nature of innovation which requires difficult, uncomfortable work to challenge the status quo of an industry or, at the very least, an organization. Executives are understandably looking for tidy ways to guarantee their innovation efforts — but they’d be better off coming to terms with the fact that there aren’t any.

Hat tip: Lee Ryan

2 thoughts on “Design thinking and its pitfalls

  1. Mike Wagner

    “Executives are understandably looking for tidy ways to guarantee their innovation efforts..”

    This reminds me of what Roger Martin, in The Design of Business calls the “reliability bias”.

    You can reliable results or valid innovation…but you can’t have both at the same time.

    Thanks again for sharing what you are learning and coming across!

    Keep creating…with generosity,


  2. Antonio Dias

    This is a factor in why I insist on writing and speaking anecdotally instead of attempting to “capture” “take-aways” and salient points. I feel the most important thing I have to say is that nothing really means much if removed from its human context, from the conditions and situation of its creation. If this can be learned, then we’re onto something. If not, then aping fossilized insights or good ideas won’t help us, only get in our way by siphoning off attention into futile actions. This method might expose us to developing our negative capability by exposing us to a resistance to answers. The danger lies in just seeming obtuse….


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