Empathy and innovation

Tim Kastelle has a good post about Empathy and Innovation. I’m fond of talking about “relationships before ideas” and Tim seems to be in similar territory.

One of the supposed challenges of innovation is getting ideas to spread and Tim argues that empathy is pretty key to that especially if you’re into Mark’s Herd worldview.

He also points out that not all innovation is good. This shouldn’t need saying but innovation-bores often seem to separate innovation out as inherently wonderful and detached from the rest of life. Empathy might have some part to play in separating good from bad – and in connecting innovation to our lives and purposes.

Tim links empathic innovation to the blurring of boundaries between companies and their customers, another good point.

I think if we had more conversations about what we really care about, we might find innovation happens pretty much spontaneously.

2 thoughts on “Empathy and innovation

  1. Tim Kastelle

    I think I probably am an innovation-bore, but I’m glad that this post struck a chord with you. The ‘relationships before ideas’ perspective does seem to be making similar points. Both angles are probably fairly Herd’-like too!

  2. Innovation Leadership Network

    Following Some Lines of Thought

    I’ve run across a number of things that relate to recent posts, so I thought I’d put together a quick grab-bag selection today. Yesterday I talked about Naomi Simson and innovation at RedBalloon. One thing that I forgot to mention is that i…


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