Of course for many years we have known that Dark Matter exists, even though we could not see it, we also have known that only about a sixth of the mass in the Universe is represented by ordinary matter. It’s the same in organisations. The visible stuff that gets management attention is a sixth at most. The underlying narrative structures and unarticulated culture is hidden. we are starting to discover ways to represent it, and gain perspective but it’s all about discovery and essential ambiguity. If we limit our vision to the conventional and the acceptable aspects of process and formal structures then we are incomplete, and our actions inadequate.